Shared Call/Line Apperance

One of the cool features of the UCx is that is has what’s called “Shared Call Appearance” or “Shared Line Appearance”. What this allows for is for an incoming call to come in on a “Line” and then be put on hold for transfer or paging to that same line. For example if someone calls ...

Upgrading an 1120e (Unistim) Firmware with UCx

Here’s how you can upgrade the¬†Unistim¬†firmware of your phones (this post talks specifically about the 1120e) with your UCx, using it as a TFTP server: [FW] DOWNLOAD_MODE AUTO VERSION 0624C8Q FILENAME 0624C8Q.bin PROTOCOL TFTP SERVER_IP 1.2.3.4 SECURITY_MODE 0

Establishing a Dial Plan

One of the most overlooked and often under planned things with telephony installations is/are the dial plans. There’s a lot of things you need to think about when taking in to consideration a dial plan… Extensions Outgoing line(s) Paging Zone(s) Room for expansion Trunking …and many more things. As an example, I’ll take my configuration ...

What to do when COLOR*SET doesn’t work

What to do when COLOR*SET doesn't work
Have you ever either purchased a second-hand phone and COLOR*SET didn’t work to get in to the admin, or even better yet, reset the admin password and forgotten it? Depending on the firmware, you can do various things like try to reset to factory settings using ** + 73639 + MAC + ##, but sometimes ...