Looks like Michaels Arts and Crafts has now neglected the value of their Nortel Norstar system and actually removed the handsets from their phones on the sales floors. They have recently switched to using walkie talkie earpieces independent of the phone system. Michaels used to use their Nortel systems for paging, intercom, etc, but they were bitten by the alien earpiece bug and all but have abandoned their reliable Nortel system for a separate piece of equipment.
Apparently their disdain for Nortel is visible at this location where they have abandoned this hearty Meridian set. Why even have a phone system? They should replace it with a single line analog cordless phone like a residence.