Today’s phone comes to you from a unique retailer (at my most favorite shopping mall in the world Oakbrook Center) that lets you pick out the body of a teddy bear and they fill it, place a heart in it and print a birth certificate for it. Why couldn’t I think of something like that and make millions of dollars?
It appears they use Cisco telephones with multi lines. This 7962 was spotted at the checkout. Whether they have a call manager on site or they are using a hosted phone from a main system off site, remains a mystery.