Sorry I haven’t been on here in a while, I’ve had a ton of stuff going on in life from a wedding to a honeymoon to a family illness and funeral.
I am finally starting to catch up on the blog.
We did some household item shopping this past Saturday at a Homegoods on Elston Avenue in Chicago and I spotted these two phones. I love how any customer can pick up the phone and dial 301 for help. In the TJ Maxx, Marshalls and Homegoods world, 301 is the service desk main phone.
They do wear headsets at this location but they use Engenius headsets which, unlike the proprietary Motorola headsets so many retailers use, these Engenius headsets have a dialpad and can be interface into any telephone system via an analog connection. So a manager can make an overhead page or pick up the phone all from one of these headsets. Pretty cool!
Now the first phone was on the column:
Second phone was at the service desk: